Privacy Policy

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

We collect basic information from you when you use our contact forms, such as name, address, email address and phone number. When you make a reservation we may collect additional information including government identification and credit card data. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies on our websites to collect information about interactions and usage, although these do not include any of your personal information.

We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to deliver our services (such as room and restaurant reservations), and to detect and prevent fraud and abuse.

We do not share your personal data with third parties, except where required to do so by local laws and/or regulations. Examples of when we share data include processing payments and when you check-in in our hotel,  We only share the minimum information necessary to perform or deliver that service.

Cookies on our websites allow us to improve your user experience and track your browsing behaviour, such as the links clicked, items purchased, your browser type and your geographical location. This allows us to provide you with more relevant product offerings, a better experience on our websites, and to collect, analyse and improve the performance of our Services. We do not share that information with any third party. 

We will use your email address to communicate with you regarding your inquiry, your room or restaurant reservation, and, if you have opted in to receive information about upcoming activities or offers at our hotels, informational email messages. We do not share your email address with any third party.